AMC Redesigns Performance Management Around the Whole Employee

AMC leaders shared how a people-centered approach reduced turnover and improved workforce development.

HR Solution Journal News Desk

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At the SPARK Talent 2026 conference, AMC's Stephanie Garcia and Adam Murphy outlined how the company overhauled its performance management strategy. Their approach centers on treating employees as whole people, accounting for personal context alongside job performance. On the retention side, AMC invested in total rewards, experience-focused technology, and friction reduction across the employee journey. Murphy attributed a reported drop in turnover to 22 percent over three years to those efforts. Garcia emphasized that understanding workplace environment, including physical barriers, scheduling constraints, and workforce composition, is critical before launching any new initiative. The framework AMC built targets individual-level capability development within a sustainable ecosystem.

Source: HR Daily Advisor. Original announcement: November 06, 2026.